#BetterCallPaul: Your Engineering Questions Answered (No. 5, June)

Better Call Paul

How does RPCS remediate material changes once a site’s design has been approved?

In the wild world of construction, there are occasionally times in a project’s life where special remedial action may be necessary due to unforeseen circumstances. It can be difficult to find a company that shows resolve in times like this, but fortunately for us and our customers, RPCS’s installation crew, sales directors, and project design team are well trained in the art of taking unfortunate situations and finding ways to make the best of it.

Whether it be unforeseen issues at the physical location of the project, trouble procuring certain material, or even larger scale issues (like the difficulties associated with the current global pandemic) we at RPCS have a unique group of people with skillsets that can ensure the best outcomes at moments like these.

A customer may find themselves in a situation where the parcel of land that was purchased has a few hidden hiccups that they hadn’t noticed until the material was already ordered. Sometimes our customer may have just had the misfortune of hiring a separate entity that made mistakes in the field or didn’t follow the plan set as closely as was needed. Perhaps part of the location was a different size than what was communicated to them, the foundation posts were placed incorrectly, or maybe even an Authority Having Jurisdiction (AHJ) has added a new requirement and needs the tracker to adhere to this new guideline. Our field crew is very experienced at taking situations like these and conferring with the design team to create “As-Built” permit sets which use as much of the same original material as possible, while providing design solutions to the issues and keeping in line with any new parameters of the project.

Another tricky situation that customers occasionally find themselves in is when the module that they had originally forecasted for their project becomes unavailable from the manufacturer. Our sales directors can be contacted in times like these, and then they will consult with the design team to see what changes with regard to module dimensions/weight can be tolerated with the current design. This allows the customer to choose the most applicable second option available to them without causing too much headache. RPCS can also re-engineer projects, reissue drawing sets, and procure revised foundation designs if need be.

RPCS’s stocking yards are a great asset when it comes to material remediation. Whether a customer’s parts have been damaged or if there was simply a need for some late change to the tracker design, our growing stocking capabilities allow us to reallocate material where it is needed and in a timely fashion. This also comes into play when a customer had Safe Harbored a good deal of their material, but somewhere along the line there were mandatory project changes. RPCS team members can work with the customer to come to an agreement on the best and most cost-effective solution to every issue.


Meet Paul Towber
RPCS Manager of Project Design

In RPCS’s #BetterCallPaul segment, Paul answers your frequently asked engineering-related questions while offering unique insights into RPCS’s project design challenges, solutions, and expertise.


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